Lost or Found an ID?
We Help Reunite It.
IDLink Ghana connects lost ID owners with honest finders through a secure, verified and trusted recovery process.
Keep IDLink Ghana handy
Add this website to your phone’s Home Screen for quicker access. This is optional, and installing it does not automatically enable notifications.
Your Privacy Matters
ID documents and personal information are kept in a private environment and used only for controlled recovery, matching, verification and return coordination.
Recovery support across Ghana
IDLink Ghana is designed to coordinate recovery and return across Ghana, while keeping personal case information private.
Need help with IDLink Ghana?
Get guidance on reporting a lost or found ID, checking your case, or understanding the secure return process. Please do not send passwords, one-time codes, or another person's private ID details through public channels.
Quick answers
How do I report a lost or found ID?
Choose Report Lost ID or Report Found ID on the home page and follow the form instructions. Provide accurate details and only upload information requested by the form.
How can I check my case?
Open Track My Case and follow the on-screen instructions to access your own report and view its current progress.
Why might verification or return take time?
A case may require manager review, identity checks, or information from both the owner and finder. Follow the status shown in your case and contact customer care if you need clarification.
Does IDLink Ghana issue or replace Ghana Cards?
No. IDLink Ghana is an independent recovery and return coordination service. It is not the National Identification Authority and does not issue replacement identity cards.
What should I do if I need more help?
Contact us using WhatsApp, email, or phone above. If you have a case, share only the case reference and the minimum information needed to help us locate it.
IDLink Ghana Account
Create your account to submit and track recovery cases, or sign in to manage an existing account.
Create your IDLink Ghana account
Enter your email address and choose the password you want to use for your account.
Report a Lost ID
Tell IDLink Ghana about the document you lost so it can be matched and recovered privately.
Your details and ID image are kept in the private recovery workflow and are not published as a public case directory.
Report a Found ID
Help return a found identity document through IDLink Ghana's controlled recovery process.
Your contact details and the found ID image are kept private and used only for recovery, matching and return coordination.
🔐 Verification Portal
This private portal is for the rightful Lost ID owner after a potential match is confirmed and IDLink requests identity verification.
🔔 Notifications
Important updates about your IDLink Ghana cases appear here.
Notification settings
Enable alerts for important case updates, or disable this device whenever you wish. Browser permission may also need to be changed in your iPhone settings.
🔎 Track Your Case
Enter your IDLink case number to see the latest stage of your own report. IDLink does not display other people's cases, records, or progress in this tracker.
🤝 Return Coordination
Submit your handover details. You can return to this portal later and edit your own information.
✏️ Edit Submitted Report
Correct your report after submission. Your case number stays the same.